Welcome to Wellzi. By creating an account or using the app, you agree to these Terms of Service. If you do not agree, please do not use the platform.
1. Who can use Wellzi
You must be at least 13 years old (or the minimum digital-consent age in your country) to use Wellzi. You agree to provide accurate information and to keep your account credentials secure.
2. Your content
You retain ownership of the videos, comments, products, and other content you post ("Your Content"). By posting, you grant Wellzi a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, and distribute Your Content for the purpose of operating and promoting the service.
You are responsible for Your Content and confirm that you have all rights necessary to post it.
3. Acceptable use
You agree not to:
- Post content that is unlawful, hateful, harassing, sexually explicit, or that exploits minors.
- Impersonate others or misrepresent your credentials or practice.
- Make medical claims you cannot substantiate or promise specific health outcomes.
- Spam, scrape, abuse APIs, or interfere with the service.
- Sell prohibited products (controlled substances, weapons, counterfeit goods, etc.).
Full conduct rules are in our Community Guidelines.
4. Wellness disclaimer
Wellzi is a content and commerce platform. Information shared on the platform is for educational and inspirational purposes only and is not medical advice. Always consult a qualified healthcare professional before starting any new practice, supplement, or therapy.
5. Marketplace and Creator Hub
Wellzi is free to download and use. There is no subscription and no paid membership. Members may optionally buy digital downloads and physical goods offered by creators and the marketplace.
Sellers are independent merchants and are solely responsible for their products, fulfillment, and customer service. Marketplace sellers keep 90% of each sale; Wellzi retains a 10% platform fee. Payouts are subject to fraud review and chargeback adjustments.
All purchases are processed via Stripe. Prices, shipping, and any taxes are shown before you confirm. Refunds, chargebacks, and tax treatment follow the seller's stated policy and applicable law.
6. Moderation, suspension, and termination
We may remove content, hide accounts, or suspend access at any time if we believe you have violated these Terms or our Community Guidelines, or if required to protect the community. Reports of harmful content are reviewed within 24 hours. You may appeal a suspension by emailing support@holistisocial.com.
You may delete your account at any time from Settings → Delete my account. Deleting your account permanently removes your profile, posts, comments, and activity; order records required by tax and payment law are retained but are no longer linked to a live profile.
Complaints and support requests can be submitted in-app from Settings → Support & complaints, or by emailing support@holistisocial.com. We respond within 2 business days.
7. Disclaimers
The service is provided "as is" without warranties of any kind. We do not guarantee uninterrupted service, specific earnings, follower growth, or sales outcomes.
8. Limitation of liability
To the maximum extent permitted by law, Wellzi is not liable for indirect, incidental, or consequential damages arising from your use of the service. Our total liability for any claim is limited to the greater of $100 or the amount you paid us in the 12 months before the claim.
9. Changes to these terms
We may update these Terms. We'll post the new "Last updated" date at the top. Continued use after changes means you accept them.
10. Contact
Questions? Email support@holistisocial.com.